Strategy, communications, and organizational design for mission-driven organizations

I work with nonprofits, networks, and purpose-driven teams to get clear about where they’re going, communicate what matters, and build the systems that help people move forward together.

My Approach

Most organizational challenges don’t fit neatly into one box.

My work brings together organizational listening, facilitation, communications, strategy, and community design.

I don’t treat communications, strategy, and organizational design as separate projects. I look at the whole picture, then help you focus on what will actually make a difference.

  • A communications problem might actually be a clarity problem.

  • A marketing challenge might point to a deeper question about audience, identity, or strategy.

  • Growth can expose unclear roles, decision-making, or expectations.

  • A leadership transition can reveal systems that worked for one chapter of an organization but no longer fit the next.

And sometimes you know exactly what you want to accomplish, but need help making sense of the moving pieces and turning them into a clear path forward.

Marketing & Communications

Your work may be strong, but if people don’t immediately see the impact, it’s harder to build support around it.

Clarify your message and turn complex work into clear communications that connect with your stakeholders.

This can include:

  • Messaging and positioning

  • Marketing and communications strategy

  • Campaign planning

  • Reports and impact storytelling

  • Fundraising communications

  • Thought leadership

Organizational Learning

You are constantly taking in information from staff, board members, funders, partners, and the communities you serve. The challenge is knowing what to do with it.

Make sense of what you’re hearing, clarify priorities, and turn insight into action.

  • Strategic planning

  • Stakeholder listening

  • Feedback synthesis

  • Facilitation

  • Workshops and retreats

  • Organizational assessments

  • Program or initiative strategy

  • Research and recommendations

Relational Design

As organizations grow, the way people work together often needs to change too.

Let’s build clearer ways of working together.

This can include:

  • Roles and responsibilities

  • Decision-making

  • Governance

  • Leadership transitions

  • Team agreements

  • Communication systems

  • Organizational change

  • Conflict and repair processes

  • Community and participation design

“The future of education, work, health, and democracy will depend less on how smart our machines become and more on how well we design our lives and institutions to strengthen human relationships.”

Isabelle C. Hau, Stanford Social Innovation Review

A bit about me

Gravel Road is named for the road I grew up on, a family road, all gravel, that taught me early that the most meaningful paths aren't always the smoothest ones. They require attention, care, and a willingness to move slowly enough to see what's actually there.

I started my career in communications because I loved helping people tell meaningful stories.

Over time I realized the stories that mattered most weren't the polished ones published at the end of a project. They were the conversations happening inside organizations as people tried to make sense of change together.

That realization shifted my work. I aim to help organizations listen more deeply, collaborate more effectively, and build the kinds of relationships that allow good ideas to become lasting change.

The most important learning often happens somewhere along the gravel road. I've seen groups spend months trying to fix conflict that was really about unclear decision-making. I've watched founders carry responsibilities they didn't realize no one else had inherited. I've seen communities with extraordinary trust struggle simply because they lacked the structures to support the relationships they'd already built.

My work sits at that intersection. I believe organizations usually have far more wisdom than they realize. I help your community understand how it already works so you can decide, together, what comes next.

I bring experience across social impact sectors, clinical training in applied psychology, and hands-on work building and supporting organizations from the inside — as a founder, Executive Director, communicator, community builder, board member, and steward of process.

Whether you're looking for a thought partner, facilitator, or long-term collaborator, let's start with a conversation.

Field Notes Along the Gravel Road

I write about organizations, community, relationships, travel, and the things I'm learning from the people and places I encounter along the way.

We can't see the trees for the forest by Chelsea Borruano

Paying attention to the how just as much as the why

Read on Substack

From you aren’t alone to where I belong by Chelsea Borruano

Read on Substack

Come along for the ride.
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